International Motor Coach Group Standards of Excellence
IMG companies
are family - owned, with many years of business history. When
you select an IMG company for your tour or charter needs you
will receive a level of service unparalleled in the travel industry.
All IMG companies proudly provide:
Federal Highway Operating Authority and
appropriate State Operating Authority
The highest possible DOT or DOD Safety
rating, monitored annually by IMG
A minimum of $5 million in liability insurance
A comprehensive drug and alcohol testing
program
An on - site, full - service garage and maintenance facility
A standard emergency response time, on
call mechanic and 24 hour/7 day a week dispatcher contact
A mutual commitment to provide service
to all other IMG companies with parts, equipment and qualified
service personnel, upon request
A proven preventative maintenance program
A professional driver training program
Facilities and equipment available for
customer inspection
A customer feedback process
At minimum, five years of business experience
and operation
A fleet of clean, quality, modern, VCR
equipped motorcoaches