International Motor Coach Group Standards of Excellence.
When you select an IMG company for your tour or charter needs you will receive a level of service unparalleled in the travel industry.
All IMG companies proudly provide:
- Federal Highway Operating Authority and appropriate State Operating Authority
- The highest possible DOT or DOD Safety rating, monitored annually by IMG
- A minimum of $5 million in liability insurance
- A comprehensive drug and alcohol testing program
- An on-site, full-service garage and maintenance facility
- A standard emergency response time, on call mechanic and 24/7 dispatcher contact
- A mutual commitment to provide service to all other IMG companies with parts, equipment and qualified service personnel, upon request
- A proven preventative maintenance program
- A professional driver training program
- Facilities and equipment available for customer inspection
- A customer feedback process
- At minimum, five years of business experience and operation
- A fleet of clean, quality, modern, VCR equipped motor coaches
- Attendance at two mandatory training and business meetings each year